Refunds

Our Future Is Green will offer a full refund under the following circumstances:

  • You may request a full refund for broken or faulty items as long as we are notified within 7 days of receipt of goods.
  • Please email us a photograph and full description at hello@ourfutureisgreen.com to order your refund or replacement.
  • You may request a full refund for items you simply wish to return as long as the goods are unopened, completely undamaged and returned to Our Future Is Green within 30 days of purchasing.
  • Upon receipt of your unopened, undamaged product, Our Future Is Green will issue a full refund minus postage costs.
  • Our Future Is Green are not liable for return postage costs.
  • Please contact us at hello@ourfutureisgreen.com to arrange your refund.
  • Our Future Is Green will not refund customers who have simply changed their minds about any of our products, and it is at our discretion if we decide to refund such cases.